After every training session we had a lot to cherish and some interesting suggestions. At First Aid to Save a Life (FATSAL) Pakistan we ask individual participants to write up openly and honestly to tell us what went right and met their expectations and/or what went wrong. This is fact that we give due respect to our every participant, new comers and/or participants coming for refresher, and thankful to all who LIKED US.
We cherished every moment during and after the training session but today we are glad to share some of the facts with YOU and our online viewers. We would like to thank everyone who completed our feedback form. This is significant – without getting into a lot of statistics let me just say that by having so many responses, we can be confident that we will not shatter this trust and compromise on quality of education.
I wasn’t kidding when I said you really like us. For questions about the quality of our customer service and training materials, 80 – 90% of the respondents gave us a “Very Good” or “Excellent” rating. Many other categories received scores of at least 75% for those same ratings. And while we love to see great ratings, it was equally reassuring to see that there were no categories with a significant number of ratings of “Unacceptable” or just “Adequate.” You also shared a lot of thoughts and ideas in the comments sections of the feedback form and we are already looking into how we can incorporate some of them into upcoming initiatives.
We came to know that you like us and you said you would recommend us to friends, colleagues, peers and professionals. We would love to give you the opportunity to do just that and, at the same time, show you our thanks for that referral. Please feel free to use the comments section to share your ideas.
Thank you for your continuing support!
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